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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bob Hoffmann

April 20, 2026

5  out of  5
rating by Bob Hoffmann
"It involved changing the insurance coverage on a vehicle from SD to NC. I dealt with Shelton Whitaker at the DeSensi Agency here in Charlotte. He, as well as Emma , who answered my call, were both very professional! Shelton got the quote put together and call me back with it as quickly as he said he would. Great customer service, and thankful for it!! Robert Hoffmann"
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Chris Thompson (Patsfan0405)

April 20, 2026

5  out of  5
rating by Chris Thompson (Patsfan0405)
"Emma quickly aided me replacing a car on my Policy and had my documents ready in under 10 minutes!"
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Ted Rollet

April 20, 2026

5  out of  5
rating by Ted Rollet
"got some new policies..Chris was very helpful"
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Ismael Cruz

April 18, 2026

5  out of  5
rating by Ismael Cruz
"Chris, excelente servicio al cliente."
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Derrick Myers

April 17, 2026

5  out of  5
rating by Derrick Myers
"Chris was excellent to work with and communicated well. Didn’t feel like I was just a number. Very happy with the process of moving my homeowners, auto, and umbrella insurance over."
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Seth Taylor

April 17, 2026

5  out of  5
rating by Seth Taylor
"Emma was the best!!!! 10/10 Emma was knowledgeable, competitive, and very communicative. I would recommend her for any and all of your insurance needs."
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Bubba McKee

April 17, 2026

5  out of  5
rating by Bubba McKee
"I recently worked with Chris Garcia on a home policy at this agency. He was outstanding to work with throughout the process. He was timely, knowledgeable and professional. I’ve worked in the insurance industry for over 30 years so I have experience with customer service and would highly recommend Chris and the Desensi agency for all your insurance needs."
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James Flaherty III

April 17, 2026

5  out of  5
rating by James Flaherty III
"I had the pleasure to work with Chris Garcia. He answered every question I had and help save me a lot of money. A++ Highly Recommended"
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Jermaine Mccorbin

April 16, 2026

5  out of  5
rating by Jermaine Mccorbin
"Wonderful service 😁"
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Manuel Zavala

April 15, 2026

5  out of  5
rating by Manuel Zavala
"Just switched my insurance thanks to Chris. He is one persistent and and amazing insurance guy. Explained everything in detail and convinced me to switch. He didn’t stop till he found me a better deal. I respect a man that is that dedicated to his job, he didn’t take no for an answer. I’m glad he didnt, cause he saved me money and my cars are now in good hands."
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B Howard

April 14, 2026

5  out of  5
rating by B Howard
"Chris was great. Very thorough & knowledgeable. He helped me get an auto & life insurance policy today. Thanks Chris"
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Glo Bennett

April 10, 2026

5  out of  5
rating by Glo Bennett
"Chris was wonderful at helping with me with everything i needed"
We responded:
"Your 5-star review has made our day, Glo! It's customers like you who motivate us to strive for excellence."
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Justin Douglas

April 10, 2026

5  out of  5
rating by Justin Douglas
"Chris was great, and easy to talk to"
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Braxtion Holmes

April 9, 2026

5  out of  5
rating by Braxtion Holmes
"Chris Garcia was great!"
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Lauren Peeler

April 7, 2026

5  out of  5
rating by Lauren Peeler
"Chris was so helpful in getting me a quote today! His customer service was exceptional and he was so personable and down to earth. Chris contacted me about a year ago and was so pleasant I reached back out when I was searching for a new quote. This time State farm was able to lower my insurance premium significantly. Thanks Chris!"
We responded:
"Thank you, Lauren, for taking the time to share your experience with Chris. We're glad to hear that he was able to assist you and provide exceptional service. We appreciate you considering us and look forward to the opportunity to serve you or your friends in the future."
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Fred Amabile

April 1, 2026

5  out of  5
rating by Fred Amabile
"Chris was very professional. He quoted me auto and homeowners insurance in a very quick and efficient manner. He asked all of the right questions to get me what I wanted a a very competitive price. I would recommend Chris to help you with your insurance needs."
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Thomas Sexton

March 30, 2026

5  out of  5
rating by Thomas Sexton
"Chris Garcia was a pleasure to work with. He was very informative and helped me through the process of getting set up with car insurance. He made it a very simple process."
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S. bun

March 28, 2026

5  out of  5
rating by S. bun
"Shelton was very helpful with setting me up with my car insurance. Very knowledgeable and professional. And good looking out with the life insurance also. Great work."
We responded:
"Thank you for your support! ⭐ We appreciate you choosing Jared DeSensi State Farm in Charlotte, NC for your auto, home, and life insurance needs. Our team is always here to help! "
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Veronica S

March 27, 2026

5  out of  5
rating by Veronica S
"Chris was personable and very helpful in transferring my auto insurance to NC! Thorough, patient, and always tries to get you the best rate. Highly recommend!"
We responded:
"Welcome to Charlotte, NC! 🎉 Thank you for choosing Jared DeSensi State Farm as your insurance agency during your move. We love helping new residents get set up with auto insurance, home insurance, and renters insurance in the Charlotte area. If you need anything as you get settled, our team is always here to help make the transition easy! "
Profile photo of Venugopal Chilukuri

Venugopal Chilukuri

March 26, 2026

5  out of  5
rating by Venugopal Chilukuri
"Very good service from Jared DeSensi and Chris"
We responded:
"Thank you for the amazing review! So glad you had a great experience with Chris and that he took great care of you—that’s exactly the experience we strive for at Jared DeSensi State Farm in Charlotte, NC. Providing top-tier service for auto, home, renters, and life insurance is what we’re all about. We appreciate you trusting our team and look forward to being your go-to insurance agency for years to come! "
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charlie woodley

March 26, 2026

5  out of  5
rating by charlie woodley
"Wow what a great personality, very professional knowledgeable, strong salesman. I like that."
We responded:
"Thank you so much for your kind words Charlie, it was amazing getting to speak with you! 🚗 We’re glad Shelton could help you with your auto insurance in Charlotte, NC and make the process smooth and easy. At Jared DeSensi State Farm, we focus on finding the right coverage at the best value while making sure you fully understand your policy. We appreciate you trusting our team and look forward to helping with any future car insurance or bundle options! "
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Colin Kellermeyer

March 26, 2026

5  out of  5
rating by Colin Kellermeyer
"Brian was great. Made the process easy and gave me a call to follow up."
We responded:
"Thank you for the awesome review! We’re glad to hear that Brian took great care of you—that’s exactly the experience we strive for at Jared DeSensi State Farm in Charlotte, NC. Providing top-tier service for auto, home, renters, and life insurance is what we’re all about. We appreciate you trusting our team and look forward to being your go-to insurance agency for years to come! "
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jennifer yager

March 16, 2026

5  out of  5
rating by jennifer yager
"Chris Garcia made my insurance transition to State Farm very seamless. Looking forward to a new insurance relationship."
We responded:
"Jennifer, thank you so much for your 5-star review! 🌟 We're so happy to hear that Chris Garcia made your transition to State Farm seamless here at Jared DeSensi State Farm. Whether it's homeowners insurance, vehicle insurance, auto insurance, or any other coverage, our team is dedicated to making every step of the process easy and stress-free. We're excited to be your new insurance home and look forward to building a long and trusted relationship with you. Welcome to the Jared DeSensi State Farm family!"
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Alyssa Vastine

March 16, 2026

5  out of  5
rating by Alyssa Vastine
"Shelton was sooo helpful getting my car insurance set up"
We responded:
"Alyssa, thank you so much for your 5-star review! 🌟 We're thrilled to hear that Shelton did an amazing job helping you get your car insurance set up here at Jared DeSensi State Farm! Making the auto insurance and car insurance process quick and easy for our clients is always our top priority. We truly appreciate your kind words and look forward to being your trusted insurance agency for all your coverage needs. Don't hesitate to reach out anytime — we're always happy to help at Jared DeSensi State Farm!"
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ayeko tsogli

March 16, 2026

5  out of  5
rating by ayeko tsogli
"Chris has followed up with me consistently over the past six months and has shown great customer service throughout the process. He also provided a quote that was better than what I received from competitors. I appreciate his professionalism and dedication."
We responded:
"Ayeko, thank you so much for this incredible 5-star review! 🌟 We're so proud to hear that Chris followed up with you consistently and provided the professionalism and dedication you deserved throughout the entire process here at Jared DeSensi State Farm. Beating competitor quotes and delivering outstanding homeowners insurance and vehicle insurance service is exactly what our team strives for. Your loyalty over these past six months means the world to us. Thank you for trusting Jared DeSensi State Farm — we look forward to continuing to serve you!"