State Farm® Insurance Agent Jared DeSensi
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Belchester Associate
December 12, 2025
"I had the amazing chance to work with Chris!! He assisted me and worked with me through my hectic schedule especially during that holidays!! He got me into a great plan that covers car, renters and even life insurance cheaper than I was paying for just car and renters insurance!! Definitely will be referring others to them!!"
"Thank you, Belchester Associate, for sharing your experience with Chris! It's great to hear he was able to accommodate your busy schedule and find you a comprehensive plan at a better rate. We appreciate your referrals and look forward to continuing to serve you. "
Nike Thompson
December 11, 2025
"Chris was super attentive and helpful with my questions/needs!"
"Thank you, Nike, for your feedback! We're glad to hear that Chris was attentive and helpful with your questions and needs. Your support means a lot to us. "
Karina Mendez
December 11, 2025
"He was very helpful. Im a young adult and had many questions about insurance and how it works, and he was able to get them all answered and he was good with keeping in communication with me and it made the whole process quick and easy. I’m very appreciative of his services."
"Thank you, Karina, for sharing your experience. It's great to hear that all your questions were answered and that the process was smooth for you. We appreciate your feedback and look forward to assisting you in the future."
Jack Lebo
December 8, 2025
"Just set up my auto insurance with Thomas, and he was great. He made sure everything was accurate and that I got exactly what I needed. I just moved to Charlotte, and he even shared some helpful info to get me started. Really appreciated how helpful and attentive he was. Highly recommend him."
"Thank you, Jack, for sharing your experience with Thomas. We're glad he could assist you with your auto insurance and provide valuable information for your move to Charlotte. Your recommendation means a lot to us. "
Paige Anderson
December 8, 2025
"Just worked with Thomas and he was the absolute best!! He was so personable the entire phone call, understanding and very helpful at answering questions and getting everything switched over! 10/10 recommend!!"
"Thank you, Paige, for sharing your experience! We're glad to hear that Thomas was personable and helpful during your call. Your recommendation means a lot to us. "
Colin Patterson
December 6, 2025
"Emma was super helpful in getting my policy corrected!"
"Thank you, Colin, for sharing your experience! It's great to hear that Emma was able to assist you with your policy. We appreciate your feedback and support."
Karen Beltran
December 5, 2025
"I had a great experience working with Thomas Franz at State Farm. I needed both auto and home insurance on short notice, and he took care of everything quickly. He was very kind, helpful, and efficient throughout the whole process. I really appreciate how smooth he made everything. Definitely recommend him!"
"Thank you, Karen, for sharing your experience with Thomas Franz at our agency. It's great to hear that he was able to assist you with both auto and home insurance efficiently and kindly. We appreciate your recommendation!"
Baby Luv
December 5, 2025
"Thomas was very helpful ,knowledgeable friendly he really cares about the customers needs he made it easy to switch auto insurance I would highly recommend him to friends and family and neighbors"
"Thank you, Baby Luv, for sharing your experience with Thomas. It's great to hear that he made the process of switching auto insurance easy and was attentive to your needs. We appreciate your recommendation to friends, family, and neighbors. "
Dhruv Verma
December 2, 2025
"Terrible experience with this company. We were recommended to use this company per our apartment building. I had my $750 bicycle stolen from a locked and gated bike area within the building. We were told to reach out to State Farm. I spoke with 3 different Insurance Reps who gave us all different answers. If they looked at our coverage, they could have advised us not to file the claim as it was below $1000. the first rep grossly miscalculated the cost of my bike at $1800 and said I would be getting back some money. The second rep had no clue what was going on when I followed up. The third rep said I shouldn't have even received anything back. I ended up getting around $150 which the 3rd rep advised I should have gotten nothing. We did all of this to get kicked off the insurance in October. Great!!! The cherry on the top is that we are now getting letters for a policy we did not take out regarding "Hospital income" and that we owe them $100.47. We don't have any coverage with them and the fact they keep pestering us for some coverage that they likely illegally put in place is beyond frustrating. Do not use State Farm. Run far from these scammers."
"I am extremely sorry to hear about your experience with the Claims team and the reps that had given you the incorrect information. I will be more than happy to do some digging on our end to find out where the issues arouse when the corporate claims team had began processing the claim for you guys and clear up any concerns you have regarding your renter’s policy. As for the concerns regarding the “Hospital Income” policy, you can reach out to me directly to review that at jared@jdinsuresyou.com. We can absolutely go back through everything when the policy had been set up last year and go through the signature packet, emails, and communication of the policies we were putting in place for you and Monicka when we spoke to her then. Thank you"
vicki price
December 1, 2025
"The greeting we received was top notch, all smiles and very welcoming. Chris was the agent that helped us and we felt right at home, his patience and ability to explain every step was unmatchable. So glad we decided on this State Farm Agency."
"Thank you, Vicki, for your kind words! It's great to hear that Chris made you feel at home and provided clear explanations throughout your visit. We're glad you chose our agency and look forward to serving you in the future."
Brandy McAlexander
December 1, 2025
"Chris Garcia was awesome in helping us get our condo policy switched over. I was dreading the whole experience and he made it easy and painless. Choose State Farm!!!"
"Thank you, Brandy, for your kind words about Chris Garcia. It's great to hear that he made the process of switching your condo policy easy and painless. We appreciate your recommendation and look forward to continuing to serve you."
Thomas Hart
December 1, 2025
"Chris did an excellent job. Very friendly and helping!"
"Thank you, Thomas, for your kind words about Chris. We're glad to hear that you found the service friendly and helpful. We appreciate your feedback and look forward to assisting you again."
Shari Hall
December 1, 2025
"After searching for insurance that made sense and one that fit my budget I was happy with Chris Garcia and his clear and persistent communication to seal the deal. I was obviously searching around with a few other insurance companies but they just went text messages and emails….Chris did it all and honestly if you aren’t bugging me for my business I figure you don’t want it and I’ll stay searching but Chris was on it! I appreciate it and look forward to being apart of the new agency."
"Thank you, Shari, for sharing your experience with us. We're glad Chris's communication style resonated with you and helped you find the right insurance fit. We look forward to having you as part of our agency."
Daniel Carlton
November 29, 2025
"was pulled over and tag bout to be taken. made the call to Jared and he sent documentation and talked to officer ,saved the day and i was thinking i was s.o.l being after 5 pm. thanks for being super hero that day ofcourse 5 stars"
"Thank you, Daniel, for your review. We're glad Jared could assist you in such a timely manner. If you need anything else, feel free to reach out."
Nic Capuzzi
November 26, 2025
"Just set up a new policy with Thomas and I would highly recommend him. He made the whole process easy, it was a great price, and was an amazing person!"
"Thank you, Nic, for your kind words and recommendation! We're glad to hear that Thomas made setting up your new policy easy and enjoyable. If you have any questions or need further assistance, feel free to reach out."
Gabriel Martinez
November 25, 2025
"The simplicity of getting insured with this team is amazing Emma Dozier has helped me recently and just always is on point and awesome! Thank you!"
"Hey Gabriel, I'm really glad to hear that the process was smooth and easy for you! Thanks a lot for recommending our team! If you ever need anything else, we're here to help. - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
Phil Bernstein
November 24, 2025
"I worked with Thomas on transferring my auto insurance from out-of-state to North Carolina. He earned my trust, was very helpful and patient with his explanations, and was great to work with. I got a good deal and finished the process quickly. Thanks Thomas!"
"Thank you, Phil, for your kind words and for taking the time to share your experience. We're glad to hear that Thomas was able to assist you effectively with your auto insurance transfer. If you need any further assistance, feel free to reach out."
Sean Tate
November 24, 2025
"Chris was amazing. He had all the answers to our questions and was able to text me through everything. I really enjoyed working with him."
"Thank you, Sean, for your kind words about Chris. It's great to hear that he was able to assist you effectively and make the process smooth. We appreciate your feedback and look forward to serving you again."
Doctor Hassan
November 21, 2025
"I have very good experience he is very helpful I’m last 10 years with liberty mutual but how he talk and help I came State Farm insurance"
"Thank you, Doctor Hassan, for your kind words and for choosing to work with us. It's great to hear that our service has made a positive impact on your decision to join State Farm. If you ever need assistance, feel free to reach out."
Calla Calzadilla
November 21, 2025
"Chris was very helpful in getting me and my husband set up for our new policy. We’ve moved from out of state which brings its own complications, but Chris was straightforward and easy to understand, and walked me through the whole process, even giving me tips to tackle the next steps I have to do at the DMV. I would recommend this State Farm location due to its quality customer service. Thanks Chris!"
"Thank you, Calla, for your kind words and for choosing us during your move. It's great to hear that Chris was able to assist you and your husband with your new policy and provide helpful guidance. We appreciate your recommendation and look forward to continuing to serve you."
Doug Shugarts
November 21, 2025
"Set up new auto and home policies with Shelton. Very easy to work with and does a great job."
"Thank you, Doug, for your feedback! It's great to hear that Shelton made the process of setting up your auto and home policies easy and effective. We appreciate your support and look forward to continuing to serve you."
Laura Hitchcock
November 20, 2025
"Shelton was amazing helping me get great rates and adding a new vehicle. It’s always nice knowing I can call someone personally!"
"Thank you, Laura, for your kind words! We're glad Shelton could assist you with great rates and adding your new vehicle. It's great to hear you appreciate the personal touch. Take care!"
Gabby Truett
November 19, 2025
"Emma was super helpful and friendly! Made switching my insurance a breeze!"
"Gabby, thank you for your wonderful review! I'm glad Elena could assist you so effectively and make the switch to our insurance smooth and easy. We appreciate your feedback and look forward to helping you with any future needs. - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
Salvador Ocampo
November 18, 2025
"Muchas gracias Chris por tu amabilidad en tu servicio"
"Gracias, Salvador, por tus amables palabras sobre el servicio de Chris. Nos alegra saber que tu experiencia fue positiva. Estamos aquí para ayudarte con cualquier cosa que necesites."
Quandella Walker
November 17, 2025
"Very helpful and friendly explained the policy to me in the best way possible helped me and my father access discounts that lowered our quote with giving us coverage for multiple other things !"
"Thank you, Quandella, for your kind words and for taking the time to share your experience. It's great to hear that we could assist you and your father in understanding the policy and accessing discounts. We're here to help whenever you need us."