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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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S. bun

March 28, 2026

5  out of  5
rating by S. bun
"Shelton was very helpful with setting me up with my car insurance. Very knowledgeable and professional. And good looking out with the life insurance also. Great work."
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Veronica S

March 27, 2026

5  out of  5
rating by Veronica S
"Chris was personable and very helpful in transferring my auto insurance to NC! Thorough, patient, and always tries to get you the best rate. Highly recommend!"
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Venugopal Chilukuri

March 26, 2026

5  out of  5
rating by Venugopal Chilukuri
"Very good service from Jared DeSensi and Chris"
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charlie woodley

March 26, 2026

5  out of  5
rating by charlie woodley
"Wow what a great personality, very professional knowledgeable, strong salesman. I like that."
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Colin Kellermeyer

March 26, 2026

5  out of  5
rating by Colin Kellermeyer
"Brian was great. Made the process easy and gave me a call to follow up."
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jennifer yager

March 16, 2026

5  out of  5
rating by jennifer yager
"Chris Garcia made my insurance transition to State Farm very seamless. Looking forward to a new insurance relationship."
We responded:
"Jennifer, thank you so much for your 5-star review! 🌟 We're so happy to hear that Chris Garcia made your transition to State Farm seamless here at Jared DeSensi State Farm. Whether it's homeowners insurance, vehicle insurance, auto insurance, or any other coverage, our team is dedicated to making every step of the process easy and stress-free. We're excited to be your new insurance home and look forward to building a long and trusted relationship with you. Welcome to the Jared DeSensi State Farm family!"
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Alyssa Vastine

March 16, 2026

5  out of  5
rating by Alyssa Vastine
"Shelton was sooo helpful getting my car insurance set up"
We responded:
"Alyssa, thank you so much for your 5-star review! 🌟 We're thrilled to hear that Shelton did an amazing job helping you get your car insurance set up here at Jared DeSensi State Farm! Making the auto insurance and car insurance process quick and easy for our clients is always our top priority. We truly appreciate your kind words and look forward to being your trusted insurance agency for all your coverage needs. Don't hesitate to reach out anytime — we're always happy to help at Jared DeSensi State Farm!"
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ayeko tsogli

March 16, 2026

5  out of  5
rating by ayeko tsogli
"Chris has followed up with me consistently over the past six months and has shown great customer service throughout the process. He also provided a quote that was better than what I received from competitors. I appreciate his professionalism and dedication."
We responded:
"Ayeko, thank you so much for this incredible 5-star review! 🌟 We're so proud to hear that Chris followed up with you consistently and provided the professionalism and dedication you deserved throughout the entire process here at Jared DeSensi State Farm. Beating competitor quotes and delivering outstanding homeowners insurance and vehicle insurance service is exactly what our team strives for. Your loyalty over these past six months means the world to us. Thank you for trusting Jared DeSensi State Farm — we look forward to continuing to serve you!"
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Anvon Jones

March 13, 2026

5  out of  5
rating by Anvon Jones
"I talked to Shelton on the phone. He was amazing and patient. It was like talking to a friend. Thank you so much Shelton!!!"
We responded:
"Anvon, thank you so much for this heartwarming 5-star review! 🌟 We love hearing that your conversation with Shelton felt like talking to a friend here at Jared DeSensi State Farm! Building genuine, trusting relationships with our clients while delivering great vehicle insurance and auto insurance at a reasonable price is at the heart of everything we do. Shelton's patience and care for every client truly sets our team apart. We appreciate you and look forward to continuing to serve all your insurance needs at Jared DeSensi State Farm!"
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thomas sawyer

March 13, 2026

5  out of  5
rating by thomas sawyer
"Elena was so responsive and very helpful. Very much appreciated her prompt service!"
We responded:
"Thomas, we are thrilled to hear that Kirstin provided you with such responsive and helpful service! We greatly appreciate your kind words and are delighted that you had a positive experience with us! Thank you for choosing us to assist you with your insurance needs! - Jared DeSensi - State Farm Insurance Agent, Charlotte, NC"
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Brianna Brown

March 12, 2026

5  out of  5
rating by Brianna Brown
"Kiana Ortiz is literally the best!! She is super helpful and knowledgeable and made everything such an easy process!! I would definitely recommend her to anyone looking for insurance"
We responded:
"Brianna, thank you so much for this amazing review! 🌟 We love hearing that Kiana made your insurance process so easy and stress-free here at Jared DeSensi State Farm. Being helpful, knowledgeable, and making sure every client feels confident in their coverage decisions is what our team is all about — whether it's auto insurance, home insurance, life insurance, or renters insurance. We truly appreciate your recommendation and are so glad to have you as part of the Jared DeSensi State Farm family!"
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Miranda Acevedo

March 11, 2026

5  out of  5
rating by Miranda Acevedo
"Kiana answered all my questions! Super helpful and attentive. Will recommend to my friends and family."
We responded:
"Miranda, thank you so much for your 5-star review and kind words! 🌟 We're so glad to hear that Kiana was helpful, attentive, and answered all of your questions here at Jared DeSensi State Farm. Providing great rates and outstanding customer service is always our goal — whether it's auto insurance, home insurance, vehicle insurance, or life insurance. We truly appreciate you recommending us to your friends and family, and we look forward to serving them too. Thank you for trusting Jared DeSensi State Farm!"
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Adrian Grajales

March 10, 2026

5  out of  5
rating by Adrian Grajales
"Kiana was extremely helpful and detail oriented throughout the entire process. She took the time to explain everything clearly, answered all of my questions, and made sure I understood my options. Her professionalism and patience made the experience smooth and stress free. I truly appreciate her support and would highly recommend working with her."
We responded:
"Adrian, thank you so much for this detailed and thoughtful 5-star review! 🌟 We're so pleased to hear that Kiana's professionalism, patience, and attention to detail made your insurance experience smooth and stress-free at Jared DeSensi State Farm. Taking the time to clearly explain all coverage options so our clients can make confident, informed decisions is exactly what we pride ourselves on. We're grateful for your trust and your recommendation, and we look forward to continuing to serve you at Jared DeSensi State Farm!"
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Paula

March 10, 2026

5  out of  5
rating by Paula
"Thank you Kiana for your help 🫰🏻"
We responded:
"Paula, thank you so much for your 5-star review! 🌟 We're so happy to hear that Kiana was able to help you here at Jared DeSensi State Farm. Our team is always here to assist with all of your insurance needs — from auto insurance and home insurance to life insurance and vehicle coverage. We truly appreciate you taking the time to share your experience, and we look forward to continuing to provide you with the great service you deserve. Don't hesitate to reach out anytime!"
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Kassandra Valdez

March 9, 2026

5  out of  5
rating by Kassandra Valdez
"I was looking for renters insurance and Kiana was great at explaining and giving me the best options they had. Great customer service"
We responded:
"Kassandra, thank you so much for your kind words and 5-star review! 🌟 We're thrilled to hear that Kiana helped you find the best renters insurance and homeowners insurance options here at Jared DeSensi State Farm. Explaining coverage clearly and making sure our clients get the best options available is exactly what our team is committed to. We truly appreciate your recommendation and look forward to being your trusted State Farm insurance agency. Don't hesitate to reach out anytime you have questions!"
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Zhengwang Wu

March 9, 2026

5  out of  5
rating by Zhengwang Wu
"Chris is very responsible and replies questions very fast and effective."
We responded:
"Zhengwang, thank you so much for your 5-star review! 🌟 We're so glad to hear that Chris provided you with fast, responsive, and effective service here at Jared DeSensi State Farm. Quick communication and reliable support are things our entire team takes pride in — whether you're asking about auto insurance, home insurance, life insurance, or any of your coverage needs. We appreciate you trusting Jared DeSensi State Farm and look forward to serving you for years to come. Don't hesitate to reach out anytime!"
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Jake Wanat

March 4, 2026

5  out of  5
rating by Jake Wanat
"Shelton is the man"
We responded:
"Hi Jake, Thanks for the shoutout! Shelton takes pride in delivering top-notch, personalized insurance service to all our clients. Whether you need expert help with vehicle insurance, homeowners insurance, or any other coverage, we’re here to make the process easy and affordable. We appreciate your support and look forward to assisting you again! Best regards,"
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Richard Wilson

March 2, 2026

5  out of  5
rating by Richard Wilson
"Chris Garcia did a great job getting me new coverage for both my auto and my home! Saved me a good bit of money and I have to say it’s nice not to have to go through ten minutes of phone automation just to speak to someone! Thanx!"
We responded:
"Hi Richard! Thank you for sharing your experience! We’re delighted that Chris Garcia was able to help you find great coverage for both your auto and homeowners insurance while saving you money. At Jared DeSensi State Farm, we pride ourselves on providing personalized service without the hassle of long phone menus—just real people ready to assist you quickly. If you ever need to review or update your vehicle or home insurance policies, please don’t hesitate to get in touch. We appreciate your trust and look forward to serving you for all your insurance needs!"
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Kelly Shepperson

February 28, 2026

5  out of  5
rating by Kelly Shepperson
"Chris was absolutely wonderful to deal with. He returned my call immediately and made the process so very easy."
We responded:
"Hi Kelly! Thank you so much for your kind words! We're thrilled to hear that Chris provided you with prompt, friendly, and efficient service during your vehicle insurance process. At Jared DeSensi State Farm, we strive to make insurance easy and hassle-free for all our customers. If you ever need assistance with auto insurance quotes, policy updates, or any other insurance services, please don’t hesitate to reach out. We appreciate your business and look forward to serving you again!"
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douglas hannah

February 26, 2026

5  out of  5
rating by douglas hannah
"Chris amazing man"
We responded:
"Thank you so much for the review! We're happy Chris delivered amazing service with your vehicle insurance. The team at Jared DeSensi State Farm is proud to help drivers with reliable auto insurance and outstanding customer service. We appreciate you choosing our agency!"
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Kondal Reddy

February 24, 2026

5  out of  5
rating by Kondal Reddy
"I had a great experience with Jared DeSensi - State Farm Insurance Agent. Jared helped me with everything and made the whole process very easy to understand. He was patient, professional, and always ready to answer my questions. I really appreciate his support and guidance. I highly recommend him to anyone looking for reliable and excellent insurance service."
We responded:
"Thank you for the wonderful review, Kondal! I'm glad we could make the insurance process simple and easy to understand for you. At Jared DeSensi State in Charlotte, we pride ourselves on providing professional guidance and personalized support for auto, home and life insurance needs. Your recommendation means a lot to our entire team!"
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BBC- 2018

February 18, 2026

5  out of  5
rating by BBC- 2018
"I have dealt with Chris Garcia. He was informative, quick and responsive. Perfect for clients who are short of time. He listened and delivered. I will work with him again."
We responded:
"Thank you so much for your kind words and for trusting Chris Garcia and the team at Jared DeSensi State Farm Insurance Agency with your auto and homeowners insurance needs! We’re glad Chris was able to provide a fast, informative, and responsive experience while helping you find the right home insurance coverage. Our goal is always to make the insurance process simple and efficient — especially for busy homeowners who want expert guidance without wasting time. We truly appreciate the opportunity to protect your home and look forward to helping you again with your homeowners, auto, or life insurance needs here in Charlotte and across North Carolina. Thanks again for choosing Jared DeSensi State Farm Insurance Agency! "
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Mckayla Jennings

February 13, 2026

5  out of  5
rating by Mckayla Jennings
"Shelton was super helpful and made this process seamless!!"
We responded:
"Thank you, Mckayla! We're glad Shelton provided such a smooth experience with your vehicle insurance. At Jared DeSensi State Farm, our Charlotte team works hard to deliver quick auto insurance quotes, easy access to our staff, and dependable support throughout the claims process. Your feedback means a lot to us!"
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Lizzie Kenny

February 12, 2026

5  out of  5
rating by Lizzie Kenny
"Shelton was amazing with helping me tackle a landlord policy for the first time. If I wasn't able to talk on the phone he would email or text me so everything could be completed as fast as possible. He is a great asset to the company, his friendliness went a long way! Highly recommend!"
We responded:
"Thank you so much for the great feedback and recommendation! We’re thrilled to hear that Shelton was able to help make your first landlord property insurance policy a smooth and stress-free experience. At the Jared DeSensi State Farm Insurance Agency, we understand that protecting an investment property or rental home can feel overwhelming the first time, so our team works hard to provide flexible communication options — whether by phone, email, or text — to make securing the right property insurance coverage quick and convenient. We truly appreciate you trusting us to help protect your rental property and are glad Shelton’s friendliness and responsiveness made a positive impact. We look forward to assisting you again with your property, homeowners, auto, or liability insurance needs here in Charlotte and throughout North Carolina. Thank you again for choosing The Jared DeSensi State Farm Insurance Agency! "
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Nic Colby

February 9, 2026

5  out of  5
rating by Nic Colby
"Chris , got me my best rate,"
We responded:
"Your feedback means so much to us! We’re dedicated to providing top-notch service and are so happy to know you feel confident in your coverage. Thank you for choosing our agency! "