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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Curtis Flowers

May 1, 2026

5  out of  5
rating by Curtis Flowers
"Chris was very patient with me and answered all of my questions. He followed up as he stated he would and provided numerous quotes with different options. And at the end of the day, I was able to save about $300 every 6 months on my auto policy by switching to State Farm - Thanks Chris and Team!"
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Zach Campbell

May 1, 2026

5  out of  5
rating by Zach Campbell
"Kiana did a great job helping me with all my insurance needs. Very professional and very fast."
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Prem Subedi

April 30, 2026

5  out of  5
rating by Prem Subedi
"Chris is a great agent, who provides detailed information about the insurance coverages for Auto and Home. I highly recommend others to get covered via him."
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Cameron Bennett

April 29, 2026

5  out of  5
rating by Cameron Bennett
"I had a great experience working with Shelton on my auto insurance. He was friendly, personable, and easy to talk to, which made the whole process much more comfortable. Shelton communicated clearly every step of the way and was quick to respond to any questions I had. Best of all, he was able to lower my auto insurance rate without sacrificing coverage. I really appreciate his professionalism and would definitely recommend him to anyone looking for a reliable insurance agent."
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Natalie Heinle

April 27, 2026

5  out of  5
rating by Natalie Heinle
"Kiana was very helpful and timely with submitting necessary documents to the state."
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Joshua Haynes

April 23, 2026

5  out of  5
rating by Joshua Haynes
"Last week I had an amazing call with Kiana Ortiz about my property insurance. I’m usually very iffy about being in the phone with any agent but this time I felt very comfortable when talking to Kiana. She was kind and very helpful so helpful that she actually helped me with something had been lingering from when I first moved into my apartment! 10/10 experience! Shoutout Kiana!"
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Courtney Soprano

April 21, 2026

5  out of  5
rating by Courtney Soprano
"I have had Geico forever noone could ever beat their price for some reason! Every year I shop around because thats what your suppose to do! Lucky Shelton got my name and has been SO awesome! Calling me every year to see if he could get me to switch! Well this is the year! He actually saved me ALOT of money so this girl has made the change! THANKS AGAIN Shelton!"
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Chris Thompson (Patsfan0405)

April 20, 2026

5  out of  5
rating by Chris Thompson (Patsfan0405)
"Emma quickly aided me replacing a car on my Policy and had my documents ready in under 10 minutes!"
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Ted Rollet

April 20, 2026

5  out of  5
rating by Ted Rollet
"got some new policies..Chris was very helpful"
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Derrick Myers

April 17, 2026

5  out of  5
rating by Derrick Myers
"Chris was excellent to work with and communicated well. Didn’t feel like I was just a number. Very happy with the process of moving my homeowners, auto, and umbrella insurance over."
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Bubba McKee

April 17, 2026

5  out of  5
rating by Bubba McKee
"I recently worked with Chris Garcia on a home policy at this agency. He was outstanding to work with throughout the process. He was timely, knowledgeable and professional. I’ve worked in the insurance industry for over 30 years so I have experience with customer service and would highly recommend Chris and the Desensi agency for all your insurance needs."
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James Flaherty III

April 17, 2026

5  out of  5
rating by James Flaherty III
"I had the pleasure to work with Chris Garcia. He answered every question I had and help save me a lot of money. A++ Highly Recommended"
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Jermaine Mccorbin

April 16, 2026

5  out of  5
rating by Jermaine Mccorbin
"Wonderful service 😁"
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Manuel Zavala

April 15, 2026

5  out of  5
rating by Manuel Zavala
"Just switched my insurance thanks to Chris. He is one persistent and and amazing insurance guy. Explained everything in detail and convinced me to switch. He didn’t stop till he found me a better deal. I respect a man that is that dedicated to his job, he didn’t take no for an answer. I’m glad he didnt, cause he saved me money and my cars are now in good hands."
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B Howard

April 14, 2026

5  out of  5
rating by B Howard
"Chris was great. Very thorough & knowledgeable. He helped me get an auto & life insurance policy today. Thanks Chris"
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Glo Bennett

April 10, 2026

5  out of  5
rating by Glo Bennett
"Chris was wonderful at helping with me with everything i needed"
We responded:
"Your 5-star review has made our day, Glo! It's customers like you who motivate us to strive for excellence."
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Justin Douglas

April 10, 2026

5  out of  5
rating by Justin Douglas
"Chris was great, and easy to talk to"
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Braxtion Holmes

April 9, 2026

5  out of  5
rating by Braxtion Holmes
"Chris Garcia was great!"
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Lauren Peeler

April 7, 2026

5  out of  5
rating by Lauren Peeler
"Chris was so helpful in getting me a quote today! His customer service was exceptional and he was so personable and down to earth. Chris contacted me about a year ago and was so pleasant I reached back out when I was searching for a new quote. This time State farm was able to lower my insurance premium significantly. Thanks Chris!"
We responded:
"Thank you, Lauren, for taking the time to share your experience with Chris. We're glad to hear that he was able to assist you and provide exceptional service. We appreciate you considering us and look forward to the opportunity to serve you or your friends in the future."
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Fred Amabile

April 1, 2026

5  out of  5
rating by Fred Amabile
"Chris was very professional. He quoted me auto and homeowners insurance in a very quick and efficient manner. He asked all of the right questions to get me what I wanted a a very competitive price. I would recommend Chris to help you with your insurance needs."
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Thomas Sexton

March 30, 2026

5  out of  5
rating by Thomas Sexton
"Chris Garcia was a pleasure to work with. He was very informative and helped me through the process of getting set up with car insurance. He made it a very simple process."
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S. bun

March 28, 2026

5  out of  5
rating by S. bun
"Shelton was very helpful with setting me up with my car insurance. Very knowledgeable and professional. And good looking out with the life insurance also. Great work."
We responded:
"Thank you for your support! ⭐ We appreciate you choosing Jared DeSensi State Farm in Charlotte, NC for your auto, home, and life insurance needs. Our team is always here to help! "
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Veronica S

March 27, 2026

5  out of  5
rating by Veronica S
"Chris was personable and very helpful in transferring my auto insurance to NC! Thorough, patient, and always tries to get you the best rate. Highly recommend!"
We responded:
"Welcome to Charlotte, NC! 🎉 Thank you for choosing Jared DeSensi State Farm as your insurance agency during your move. We love helping new residents get set up with auto insurance, home insurance, and renters insurance in the Charlotte area. If you need anything as you get settled, our team is always here to help make the transition easy! "
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Venugopal Chilukuri

March 26, 2026

5  out of  5
rating by Venugopal Chilukuri
"Very good service from Jared DeSensi and Chris"
We responded:
"Thank you for the amazing review! So glad you had a great experience with Chris and that he took great care of you—that’s exactly the experience we strive for at Jared DeSensi State Farm in Charlotte, NC. Providing top-tier service for auto, home, renters, and life insurance is what we’re all about. We appreciate you trusting our team and look forward to being your go-to insurance agency for years to come! "
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charlie woodley

March 26, 2026

5  out of  5
rating by charlie woodley
"Wow what a great personality, very professional knowledgeable, strong salesman. I like that."
We responded:
"Thank you so much for your kind words Charlie, it was amazing getting to speak with you! 🚗 We’re glad Shelton could help you with your auto insurance in Charlotte, NC and make the process smooth and easy. At Jared DeSensi State Farm, we focus on finding the right coverage at the best value while making sure you fully understand your policy. We appreciate you trusting our team and look forward to helping with any future car insurance or bundle options! "