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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Neville

October 7, 2025

5  out of  5
rating by Michael Neville
"Chris Garcia was a pleasure to work with. Super knowledgeable and caring in getting me and my family the best service possible."
We responded:
"Thank you, Michael, for your kind words about Chris. We're glad to hear that he provided knowledgeable and caring service for you and your family. We appreciate your feedback and look forward to continuing to serve you!"
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Ashley Medlin

October 6, 2025

5  out of  5
rating by Ashley Medlin
"Emma Dozier Went above and beyond helping me during a time crunch. even with me pushing and freaking out she was very calm polite and worked diligently to get me what I needed. What a rockstar."
We responded:
"You’re the best, Ashley! We love helping amazing clients like you, and we truly appreciate you sharing your experience with us. "
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Erich Hoffelder

October 3, 2025

5  out of  5
rating by Erich Hoffelder
"Had to change my daughter's insurance from florida to north carolina.My agent reached out to Chris got an immediate call back, and within an hour had the policy drafted planned.And sent out thanks a bunch!"
We responded:
"Thank you, Erich, for sharing your experience with us. It's great to hear that Chris was able to assist you promptly with your daughter's insurance transition. We appreciate your trust in our team!"
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Therese Sharman

October 2, 2025

5  out of  5
rating by Therese Sharman
"Thomas was so helpful and friendly getting our new home owners’ insurance and car policies transferred from another state."
We responded:
"Thank you, Therese, for your kind words about Thomas. We're glad he could assist with your insurance needs during your move. If you have any more questions or need further assistance, feel free to reach out."
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Terry Chambers

October 2, 2025

5  out of  5
rating by Terry Chambers
"Called Jared's office Monday morning 9/29 and left a message that I had purchased a new car and traded my old one and needed to remove the old car and add the new one to my policy. Emma called me back in less than an hour, took my information, and had a temporary card and binder sent to me via email within an hour or less. She was very helpful and got me all setup with what I needed."
We responded:
"Thank you, Terry, for taking the time to share your experience. It's great to hear that Emma was able to assist you promptly with your new car policy. We appreciate your feedback and look forward to continuing to serve your insurance needs."
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Jonathan Arocho

October 1, 2025

5  out of  5
rating by Jonathan Arocho
"Chris was super helpful and professional! Awesome people to work with."
We responded:
"Thank you, Jonathan! We're glad to hear that Chris was able to assist you effectively. We appreciate your feedback and look forward to serving you again."
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elissa busey

September 30, 2025

5  out of  5
rating by elissa busey
"Shelton was a great help to me as I had a flow of questions and changes to make today. It was nice having a calming voice at the other end of the phone."
We responded:
"At our agency, we believe great insurance starts with great relationships. Thanks for letting us be part of your journey, Elissa—we’re always here for you! "
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Dawn Romesmo

September 30, 2025

5  out of  5
rating by Dawn Romesmo
"Just signed up with Thomas Franz at Jared's office. The process was smooth and easy. Thomas followed up and took great care of us!"
We responded:
"Thank you, Dawn, for sharing your experience with us. We're glad to hear that Thomas made the process smooth and easy for you. If you have any more questions or need assistance, feel free to reach out."
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Christa Webster

September 30, 2025

5  out of  5
rating by Christa Webster
"Chris Garcia really came through for me today. He helped me get coverage for my vehicle and renters ins. Without breaking the bank…. Thanks again Chris I pray you win that extra day off and have a blessed rest of the week!"
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Kelly Mohre

September 28, 2025

5  out of  5
rating by Kelly Mohre
"Emma Dozier helped us find the lowest best price for my son‘s car insurance. She went above and beyond to search for the best price for him she stayed in contact with us and Help us switch over to State Farm Thank you Emma!!!"
We responded:
"Thank you, Kelly, for your kind words about Emma's dedication. It's great to hear she was able to assist with your son's car insurance needs and make the transition to State Farm smooth. We appreciate your feedback and look forward to serving you in the future."
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Patricia Lazzaro

September 25, 2025

5  out of  5
rating by Patricia Lazzaro
"I had a very good conversation with Thomas Franz. He was able to make some very good suggestions to ensure we are appropriately covered for our car insurance. He is very knowledgeable and I would highly recommend him."
We responded:
"Thank you, Patricia, for your kind words about your conversation with Thomas. We're glad to hear he was able to assist you with your car insurance needs. Your recommendation means a lot to us. Take care!"
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Thomas Warlick

September 24, 2025

5  out of  5
rating by Thomas Warlick
"Enjoyed working with Thomas getting me set up with bundled auto and home. Saved me a lot of money!"
We responded:
"Thank you, Thomas, for your feedback! It's great to hear that working with Thomas helped you save money on your bundled auto and home insurance. If you have any more questions or need further assistance, feel free to reach out."
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Jatravian Moore

September 24, 2025

5  out of  5
rating by Jatravian Moore
"Wow I am amazed and pleased with you alls Agency!!! Your Agent Emma Dozier really met your expectations as an Agent. She was on every question that was asked of her. Great Customer Service, Supportive, just an all around Extraordinary Customer Service Agent. Thank you Emma Dozier and Thank you State Farm as well for your service. May you have a wonderful week!!!"
We responded:
"We appreciate you! Your feedback keeps us motivated to continue providing great service. Thanks for being part of our insurance family! "
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Jireau Worsley

September 23, 2025

5  out of  5
rating by Jireau Worsley
"I had the pleasure of speaking with Shelton today. He was very helpful and made sure he answered all of my concerns."
We responded:
"Thank you, Jireau, for taking the time to share your experience with Shelton. We're glad to hear he was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out."
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Yunzhou Guo

September 23, 2025

5  out of  5
rating by Yunzhou Guo
"I had my renters insurance here with Thomas. He has all the details taking care of. Highly recommend!"
We responded:
"Thank you, Yunzhou, for your kind words and recommendation! We're glad to hear that Thomas took great care of your renters insurance needs. If you have any more questions or need further assistance, feel free to reach out."
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Tina Benjamin

September 19, 2025

4  out of  5
rating by Tina Benjamin
"I was very Pleased with the Service that Shelton gave today. I didn’t understand some stuff he was saying and he explained it where I could understand it and I really appreciate that. Shelton keep up the good work and thank you very much for what you did."
We responded:
"Thank you, Tina, for taking the time to share your experience with us. We're glad to hear that Shelton was able to assist you effectively and make things clearer. Your feedback is valuable, and we'll make sure to pass on your kind words to him."
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Damiane Thompson

September 18, 2025

5  out of  5
rating by Damiane Thompson
"Hey these guys are so pleasant to deal with. Always there when you need them."
We responded:
"Thank you, Damiane! We're glad to be there whenever you need us. Your support means a lot to our team. Take care!"
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Touami Pride

September 18, 2025

5  out of  5
rating by Touami Pride
"This agency really helped figure out good coverages for my life insurance. Shelton really helped me out"
We responded:
"We strive to make insurance simple and stress-free, and we’re thrilled to hear we did just that for you, Touami! Let us know if we can help with anything else. "
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Amber Johnson

September 17, 2025

5  out of  5
rating by Amber Johnson
"I had a great experience with Shelton. He was fast, professional, and made the whole process stress-free."
We responded:
"Thank you, Amber! Finding the right insurance coverage is so important, and we’re thrilled we could help you navigate the process with confidence. "
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Thomas Welsh

September 17, 2025

5  out of  5
rating by Thomas Welsh
"Emma Dozier and Brian were incredibly helpful and quick to answer my questions!"
We responded:
"Thank you, Thomas! Your feedback confirms that we are making a positive impact, and we truly appreciate your support. If you ever need help, please remember that we are always here for you!"
Profile photo of Diane Melnychuk

Diane Melnychuk

September 17, 2025

5  out of  5
rating by Diane Melnychuk
"Chris Garcia was very helpful in getting our car insurance transferred from Arizona to North Carolina!"
We responded:
"Thank you, Diane, for your feedback! We're glad Chris could assist with your car insurance transfer smoothly. If you need anything else, feel free to reach out."
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destiny weaver

September 17, 2025

5  out of  5
rating by destiny weaver
"Shelton was very helpful when quoting me on my auto insurance policy. He recommended bundling my policies to get a better premium than I had at Allstate. Customer service was also a lot better with this agency than my previous one."
We responded:
"Thank you, Destiny, for your feedback! It's great to hear that Shelton was able to assist you with your auto insurance and provide helpful recommendations. We're glad to have you with us and look forward to continuing to serve you."
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Lisa

September 17, 2025

5  out of  5
rating by Lisa
"Speaking with Emma was amazing. She took the time to answer all questions and made sure I fully understood exactly what was happening with my policies. I'm very big on customer service and Emma nailed it. I will recommend state farm just because of her. Thanks again Emma."
We responded:
"Thank you, Lisa, for your kind words about your experience with Emma. We're glad she was able to assist you with your policies and provide the customer service you value. Your recommendation means a lot to us."
Profile photo of Victor Cruickshank

Victor Cruickshank

September 17, 2025

5  out of  5
rating by Victor Cruickshank
"I trust Shelton with all my insurance needs. He’s reliable, honest, and makes sure you’re taken care of. If you’re looking for someone who actually cares, Shelton is your guy."
We responded:
"Thank you, Victor, for your kind words about Shelton. It's great to hear that you feel well taken care of and trust him with your insurance needs. We appreciate your feedback and support."
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Justin Ratchford

September 17, 2025

5  out of  5
rating by Justin Ratchford
"Shelton Whitaker was very helpful in the process of finding the right policy. I loved how he was patient with me and my wife. He made sure that all questions was answered and that we left satisfied. 10/10 recommend Mr. Whitaker for his friendly and hospitality services."
We responded:
"Thank you, Justin, for your feedback. It's great to hear that Shelton was able to assist you and your wife so effectively. We appreciate your recommendation and look forward to serving you again."