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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Blair Hurley

November 1, 2025

5  out of  5
rating by Blair Hurley
"Shelton was great! Highly recommend!"
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Amir Ghaedzadeh

October 31, 2025

5  out of  5
rating by Amir Ghaedzadeh
"I recently moved from Texas to Charlotte and needed to transfer my State Farm insurance. Thomas made the whole process seamless and stress-free—he handled everything quickly and explained all the changes clearly. The team at Jared DeSensi’s office is professional and welcoming. Highly recommend them for anyone needing reliable insurance service!"
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Jaclyn Monroe

October 30, 2025

5  out of  5
rating by Jaclyn Monroe
"Chris was incredibly helpful with helping me get my auto insurance set up today!!"
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Calista Harrington

October 30, 2025

5  out of  5
rating by Calista Harrington
"Had a great experience here! Emma was very helpful and made sure I had all the information I needed, highly recommend coming here for all your insurance needs!"
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Elizabeth Belmonte

October 28, 2025

5  out of  5
rating by Elizabeth Belmonte
"Very helpful. Saved me over $100 /mo between auto and home. Highly recommend."
We responded:
"Thank you, Elizabeth, for your kind words and recommendation. It's great to hear that we could help you save on your auto and home insurance. If you need anything else, feel free to reach out. Take care!"
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Karla Castro

October 27, 2025

5  out of  5
rating by Karla Castro
"I am very pleased with the service! Chris Garcia was amazing and was very helpful in getting me the insurance I needed for my recently bought home."
We responded:
"Thank you, Karla, for your kind words! We're glad Chris was able to assist you with your home insurance needs. If you have any more questions or need further assistance, feel free to reach out."
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Ashley Taylor

October 27, 2025

5  out of  5
rating by Ashley Taylor
"Chris is the best! He took care of everything I needed for my insurance policy and it was breeze! He’s super friendly and helpful. Thank you so much!!"
We responded:
"Thank you, Ashley, for your kind words about Chris! We're glad to hear he made your insurance experience smooth and enjoyable. If you need anything else, feel free to reach out."
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David Ayele

October 25, 2025

5  out of  5
rating by David Ayele
"I had an incredible experience with Jared and would give him six stars if it was possible. He reached out to me on a Saturday morning, explained everything in detail in a way I could understand, and In under 30 minutes, got me signed up for an insurance policy that was 40% less than what Allstate quoted me. It is so refreshing and rare to have such great customer service where a native English speaker local to the area is available by phone at my convenience with no hold or wait time. I could not imagine a better experience because he was friendly, knowledgeable, and just a pleasure to connect with. whatever your insurance needs are I 100% recommend you go with Jared- I would say just get everything from Auto, Renters, Life, Accident, and whatever else your job may or may not offer. He will get you the best price possible, he will make sure your policy doesn’t have any hidden exclusions or tricks, and you and your family will be completely covered for what could be tens, if not hundreds of thousands of dollars for less than a fast food meal. Great customer service, Great price, Great coverage…. Jared is amazing!!!!"
We responded:
"Thank you, David, for your kind words and for taking the time to share your experience. It's great to hear that we were able to assist you so effectively and provide the service you were looking for. We appreciate your recommendation and look forward to continuing to serve your insurance needs."
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Braden Parris

October 24, 2025

5  out of  5
rating by Braden Parris
"Chris Garcia was super helpful getting a quote and setting up homeowners and auto insurance. This is my first purchasing my own insurance and he helped explain everything, was easy to get in touch with, and made the process very easy!"
We responded:
"Thank you, Braden, for your feedback! It's great to hear that Chris was able to assist you effectively with your insurance needs. We're here to help anytime you need us."
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Luis Medina

October 22, 2025

5  out of  5
rating by Luis Medina
"Such a Great experience!! This office staff is welcoming and has a great ambiance. Jared was super helpful! He got us all set up for our home insurance, car insurance, and life insurance. Jared broke everything down for us in an easy way to understand and got us the best coverage all around! 10/10 recommend."
We responded:
"Thank you, Luis, for your kind words and for recommending us! It's great to hear that Jared and the team were able to assist you with your insurance needs in a clear and helpful way. We appreciate your feedback and look forward to continuing to serve you."
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Christopher Greer

October 21, 2025

4  out of  5
rating by Christopher Greer
"I needed something and Shelton delivered. Easy process and he was super helpful. Thanks"
We responded:
"We can’t thank you enough for this awesome review, Christopher! Knowing we made your experience a great one means the world to us. "
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Gworks Automotive

October 17, 2025

5  out of  5
rating by Gworks Automotive
"Great agent he kept in touch and helped me get a better insurance would recommend him for all your insurance needs"
We responded:
"It’s customers like you that make what we do so rewarding! Thank you for the five-star review and for trusting us with your coverage needs."
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Ashleigh Easterling

October 17, 2025

5  out of  5
rating by Ashleigh Easterling
"Emma is amazing!!!"
We responded:
"It’s customers like you, Ashleigh, that make what we do so rewarding! Thank you for the five-star review and for trusting us with your coverage needs. "
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Liliana Lopez-Velasquez

October 16, 2025

5  out of  5
rating by Liliana Lopez-Velasquez
"Excelente atencion. Chris Garcia es muy profesional."
We responded:
"Gracias, Liliana, por tus amables palabras. Nos alegra saber que Chris García te brindó una atención profesional. Estamos aquí para ayudarte siempre que lo necesites."
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Erik Sweeney

October 16, 2025

5  out of  5
rating by Erik Sweeney
"Chris did an outstanding job listening to my needs, offered great solutions and provided excellent service."
We responded:
"Thank you, Erik, for your kind words about Chris. We're glad to hear that he was able to listen to your needs and offer great solutions. We appreciate your feedback and look forward to continuing to serve you."
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Jaela

October 15, 2025

5  out of  5
rating by Jaela
"Very nice! He was efficient and explained any concerns I may have had"
We responded:
"We appreciate your support more than words can say! Thank you for choosing us—we’re lucky to have customers like you!"
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Salonica Thomas

October 14, 2025

5  out of  5
rating by Salonica Thomas
"Me and my soon to be husband got tooken care of by Chris he’s the best agent we’ve talked to great deals n low prices"
We responded:
"Thank you for your kind words! We strive to treat every customer like family, and we’re so happy to know you had a positive experience with us! "
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RENEE BURTON

October 13, 2025

5  out of  5
rating by RENEE BURTON
"I would like to thank Chris for the get experience in getting Auto and rental ins. I'm happy I chose State farm."
We responded:
"Thank you, Renee, for your kind words and for choosing us for your insurance needs. We're glad Chris could assist you with your auto and rental insurance. If you have any more questions or need further assistance, feel free to reach out."
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Alyssa Wright

October 10, 2025

5  out of  5
rating by Alyssa Wright
"Emma was great to work with and took the time to answer all my questions!"
We responded:
"Thank you, Alyssa, for your feedback! We're glad to hear that Emma was able to assist you and address all your questions. We appreciate your support."
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Carly Henling

October 8, 2025

5  out of  5
rating by Carly Henling
"Greta service!"
We responded:
"Thank you, Carly! We're glad to hear that you had a great experience with our service. If you ever need anything else, feel free to reach out."
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Michael Neville

October 7, 2025

5  out of  5
rating by Michael Neville
"Chris Garcia was a pleasure to work with. Super knowledgeable and caring in getting me and my family the best service possible."
We responded:
"Thank you, Michael, for your kind words about Chris. We're glad to hear that he provided knowledgeable and caring service for you and your family. We appreciate your feedback and look forward to continuing to serve you!"
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Ashley Medlin

October 6, 2025

5  out of  5
rating by Ashley Medlin
"Emma Dozier Went above and beyond helping me during a time crunch. even with me pushing and freaking out she was very calm polite and worked diligently to get me what I needed. What a rockstar."
We responded:
"You’re the best, Ashley! We love helping amazing clients like you, and we truly appreciate you sharing your experience with us. "
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Erich Hoffelder

October 3, 2025

5  out of  5
rating by Erich Hoffelder
"Had to change my daughter's insurance from florida to north carolina.My agent reached out to Chris got an immediate call back, and within an hour had the policy drafted planned.And sent out thanks a bunch!"
We responded:
"Thank you, Erich, for sharing your experience with us. It's great to hear that Chris was able to assist you promptly with your daughter's insurance transition. We appreciate your trust in our team!"
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Therese Sharman

October 2, 2025

5  out of  5
rating by Therese Sharman
"Thomas was so helpful and friendly getting our new home owners’ insurance and car policies transferred from another state."
We responded:
"Thank you, Therese, for your kind words about Thomas. We're glad he could assist with your insurance needs during your move. If you have any more questions or need further assistance, feel free to reach out."
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Terry Chambers

October 2, 2025

5  out of  5
rating by Terry Chambers
"Called Jared's office Monday morning 9/29 and left a message that I had purchased a new car and traded my old one and needed to remove the old car and add the new one to my policy. Emma called me back in less than an hour, took my information, and had a temporary card and binder sent to me via email within an hour or less. She was very helpful and got me all setup with what I needed."
We responded:
"Thank you, Terry, for taking the time to share your experience. It's great to hear that Emma was able to assist you promptly with your new car policy. We appreciate your feedback and look forward to continuing to serve your insurance needs."